Hospitality Technology Magazine Case Study: All U.S. The Coffee Bean & Tea Leaf Restaurants Switch to OpenDNS

Leading Restaurant Technology Publication Case Study on Major U.S. Restaurant Chain Switching All Locations to OpenDNS

Jun 9, 2009 — SAN FRANCISCO – OpenDNS, the award-winning DNS service that makes the Internet safer, faster, smarter and more reliable, today announced Hospitality Technology Magazine, the authoritative publication on the use of innovative uses of technology in restaurants and the hospitality industry, published a case study on The Coffee Bean & Tea Leaf’s use of OpenDNS on its free, public Wi-Fi.

According to the case study, The Coffee Bean & Tea Leaf, the oldest and largest privately-held chain of specialty coffee and tea stores in the United States, was interested in adding free Wi-Fi services to their stores as the result of consumers' desire to be online 24/7, as well as because of the rise in Wi-Fi capabilities at competitors' locations.

After a recommendation from Sputnik, the San Francisco-based service provider hired to install and manage its Wi-Fi hotspot networks, technology staff at The Coffee Bean & Tea Leaf switched all restaurant locations to OpenDNS.

According to the case study, “The service has yielded excellent results for Coffee Bean & Tea Leaf. Since deploying OpenDNS across Wi-Fi hotspots at all The Coffee Bean & Tea Leaf locations, the restaurant chain and its customers have enjoyed a significantly faster and more reliable Internet connection -- to date, OpenDNS has provided The Coffee Bean & Tea Leaf 100% uptime, freeing its customers of annoying interruptions to their Internet connectivity and making them overall more productive when doing work online at a The Coffee Bean & Tea Leaf store.”

The case study continues, “OpenDNS has also made the Internet safer for The Coffee Bean & Tea Leaf patrons, by protecting them from fraudulent ‘phishing’ Web sites -- sites that are made to look like popular Web sites, designed to fool people into entering personal financial information. OpenDNS takes the guesswork out of identifying these sites, and automatically blocks them for people accessing the Internet in a The Coffee Bean & Tea Leaf location.”

About OpenDNS
OpenDNS is the leading provider of free security and infrastructure services that make the Internet safer through integrated Web content filtering, anti-phishing and DNS. OpenDNS services enable consumers and network administrators to secure their networks from online threats, reduce costs and enforce Internet-use policies. OpenDNS is used today by millions of users and organizations around the world. For more information about OpenDNS, please visit: www.opendns.com