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Why can't I access a web site?
If you're having problems accessing a web site, first make sure the domain resolves correctly, by using our CacheCheck program, http://www.opendns.com/cache .
If the domain does not resolve upon refreshing the cache, then try the third-party DNS traversal report. If the DNS traversal report indicates that not all records match or there are no A records for that domain, then this is not an OpenDNS issue. Instead, this is an issue with the authoritative name servers for that domain.
If CacheCheck and the third-party DNS traversal report indicate no resolution problems, then it's likely a web server issue.
Updated: August 26, 2008
Keywords: cache, domain, resolve, server, DNS, web
