Your IP:

Knowledge Base

Search the Knowledge Base

Knowledge Base > Configuring & Using OpenDNS > Customizing OpenDNS Guide and Block Pages

Setting Your Logo, Message and the User Feedback Email

OpenDNS Administrators can customize the messages and logos of the OpenDNS Guide and Block pages for each network registered in their OpenDNS account. When end-users of these OpenDNS networks encounter these pages, the images and messages help explain who is responsible for the page, the reason for reaching the page, and what actions the end-user might take next.

Customize OpenDNS Page Logos

OpenDNS Administrators may upload any image for the Guide and Block pages on a per network basis. The image specified replaces the OpenDNS logo that is displayed by default.

To specify a new message, log in to the OpenDNS Dashboard and under Settings for: select the network to be customized. Click on the Customization link.

Upload the new image and adjust it to fit the logo size. Select and Apply to use this new image as your logo.

Customize OpenDNS Page Messages

OpenDNS Administrators may change the messages that appear in the Guide Page, Block Page and Phishing Block Page. When these pages appear, the message specified will inform end-users why they are seeing this page and what actions they might take next.

To specify a new message, log in to the OpenDNS Dashboard and under Settings for: select the network to be customized. Click on the Customization link and scroll to the appropriate message section.

Set User Email Feedback

OpenDNS Administrators can also determine whether end-users have the option to send feedback and ask questions through email. To enable end-users to contact OpenDNS Administrators, or another support contact, select the User Feedback option found on the Customization page.

The destination email address for the Contact Network Admin is configurable according to the options detailed in the following table.

OpenDNS Service Set User Email Feedback
OpenDNS Basic

Uses a Feedback Email Address, which can be separate from your OpenDNS account email address. This setting is configurable in the DashboardMy Account - Email Settings section of your OpenDNS account.

OpenDNS VIP

Uses the Support Contact email address. Configurable under Plan Info in the Dashboard of your OpenDNS Deluxe account.

OpenDNS Enterprise
(Incl. Shcools)

Uses the Support Contact email address. Configurable under Plan Info in the Dashboard of your OpenDNS Enterprise account. This setting can be made uniquely for each Organization in an account.